<option id="uausy"></option>
  • <li id="uausy"></li>
  • array(23) {
      ["id"] => string(2) "96"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(1) "0"
      ["name"] => string(6) "服務"
      ["thumb"] => string(63) "/modules/cms/uploads/recommend/2018/05/15/05797102164099283.png"
      ["image"] => string(0) ""
      ["desc"] => string(0) ""
      ["pdir"] => string(0) ""
      ["dir"] => string(7) "service"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(88) "定制開發-APP定制開發,微信定制開發,小程序定制開發,網站定制開發"
        ["meta_keywords"] => string(75) "APP定制開發,微信定制開發,小程序定制開發,網站定制開發"
        ["meta_description"] => string(0) ""
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(21) "show_page_dingzhi.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "1"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(63) "/modules/cms/uploads/recommend/2018/05/25/05805654599261264.jpg"
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
      ["son"] => array(9) {
        [0] => array(22) {
          ["id"] => string(3) "187"
          ["siteid"] => string(1) "1"
          ["type"] => string(1) "1"
          ["m_id"] => string(1) "0"
          ["p_id"] => string(2) "96"
          ["name"] => string(15) "小程序開發"
          ["thumb"] => string(0) ""
          ["image"] => string(0) ""
          ["desc"] => string(112) "專業微信小程序解決方案|各種場景核心功能,提前布局微信新生態,搶占第一波紅利"
          ["pdir"] => string(0) ""
          ["dir"] => string(6) "wechat"
          ["url"] => string(0) ""
          ["setting"] => array(15) {
            ["is_html"] => int(1)
            ["content_is_html"] => int(0)
            ["urlrule"] => int(1)
            ["contenturlrule"] => int(0)
            ["meta_title"] => string(107) "小程序_商城小程序_門店小程序_微圈小程序_餐飲小程序開發-藝源科技小程序開發"
            ["meta_keywords"] => string(103) "小程序開發,商城小程序開發,門店小程序開發,微圈小程序開發,餐飲小程序開發"
            ["meta_description"] => string(269) "專注提供專注提供小程序、商城小程序、門店小程序、微圈小程序、餐飲小程序開發,專業團隊,一對一服務,助企業快速生成自己的移動端微商城平臺. 藝源科技小程序采用高性能數據架構,系統穩定安全。"
            ["category_template"] => string(0) ""
            ["list_template"] => string(0) ""
            ["show_template"] => string(17) "show_page_xcx.tpl"
            ["formid"] => string(0) ""
            ["url"] => string(0) ""
            ["target"] => string(0) ""
            ["pri_grade_visit"] => array(0) {
            }
            ["pri_grade_add"] => array(0) {
            }
          }
          ["order"] => string(1) "0"
          ["sethtml"] => string(1) "0"
          ["stat"] => string(1) "2"
          ["flowid"] => string(1) "0"
          ["image_mo"] => string(0) ""
          ["page_num"] => string(1) "0"
          ["wxstat"] => string(1) "1"
          ["scope"] => string(0) ""
          ["modelname"] => NULL
        }
        [1] => array(22) {
          ["id"] => string(3) "199"
          ["siteid"] => string(1) "1"
          ["type"] => string(1) "1"
          ["m_id"] => string(1) "0"
          ["p_id"] => string(2) "96"
          ["name"] => string(9) "APP開發"
          ["thumb"] => string(0) ""
          ["image"] => string(0) ""
          ["desc"] => string(0) ""
          ["pdir"] => string(0) ""
          ["dir"] => string(3) "APP"
          ["url"] => string(0) ""
          ["setting"] => array(15) {
            ["is_html"] => int(1)
            ["content_is_html"] => int(0)
            ["urlrule"] => int(1)
            ["contenturlrule"] => int(0)
            ["meta_title"] => string(65) "app開發_app定制開發_app制作開發公司【藝源科技】"
            ["meta_keywords"] => string(53) "app開發,app定制開發公司,app制作開發公司"
            ["meta_description"] => string(0) ""
            ["category_template"] => string(0) ""
            ["list_template"] => string(0) ""
            ["show_template"] => string(17) "show_page_app.tpl"
            ["formid"] => string(0) ""
            ["url"] => string(0) ""
            ["target"] => string(0) ""
            ["pri_grade_visit"] => array(0) {
            }
            ["pri_grade_add"] => array(0) {
            }
          }
          ["order"] => string(1) "1"
          ["sethtml"] => string(1) "0"
          ["stat"] => string(1) "2"
          ["flowid"] => string(1) "0"
          ["image_mo"] => string(0) ""
          ["page_num"] => string(1) "0"
          ["wxstat"] => string(1) "0"
          ["scope"] => string(0) ""
          ["modelname"] => NULL
        }
        [2] => array(22) {
          ["id"] => string(3) "244"
          ["siteid"] => string(1) "1"
          ["type"] => string(1) "1"
          ["m_id"] => string(1) "0"
          ["p_id"] => string(2) "96"
          ["name"] => string(12) "快抖霸屏"
          ["thumb"] => string(0) ""
          ["image"] => string(0) ""
          ["desc"] => string(0) ""
          ["pdir"] => string(0) ""
          ["dir"] => string(7) "kuaidou"
          ["url"] => string(0) ""
          ["setting"] => array(15) {
            ["is_html"] => int(1)
            ["content_is_html"] => int(0)
            ["urlrule"] => int(1)
            ["contenturlrule"] => int(0)
            ["meta_title"] => string(71) "快抖霸屏_抖音快手霸屏_短視頻營銷獲客技術提供商!"
            ["meta_keywords"] => string(69) "快抖霸屏,抖音快手霸屏,快抖短視頻搜索,同城爆店碼"
            ["meta_description"] => string(161) "藝源智能云推廣系統13325455411專注快抖霸屏,抖音快手霸屏,同城爆店碼,一款線下與線上流量緊密結合的營銷爆客解決方案。"
            ["category_template"] => string(0) ""
            ["list_template"] => string(0) ""
            ["show_template"] => string(20) "show_page_douyin.tpl"
            ["formid"] => string(0) ""
            ["url"] => string(0) ""
            ["target"] => string(0) ""
            ["pri_grade_visit"] => array(0) {
            }
            ["pri_grade_add"] => array(0) {
            }
          }
          ["order"] => string(1) "2"
          ["sethtml"] => string(1) "0"
          ["stat"] => string(1) "2"
          ["flowid"] => string(1) "0"
          ["image_mo"] => string(0) ""
          ["page_num"] => string(1) "0"
          ["wxstat"] => string(1) "0"
          ["scope"] => string(27) "需要短視頻推廣排名"
          ["modelname"] => NULL
        }
        [3] => array(22) {
          ["id"] => string(3) "207"
          ["siteid"] => string(1) "1"
          ["type"] => string(1) "1"
          ["m_id"] => string(1) "0"
          ["p_id"] => string(2) "96"
          ["name"] => string(14) "AI智能名片"
          ["thumb"] => string(0) ""
          ["image"] => string(63) "/modules/cms/uploads/recommend/2019/07/04/06155550417466502.jpg"
          ["desc"] => string(0) ""
          ["pdir"] => string(0) ""
          ["dir"] => string(2) "ai"
          ["url"] => string(0) ""
          ["setting"] => array(15) {
            ["is_html"] => int(1)
            ["content_is_html"] => int(0)
            ["urlrule"] => int(1)
            ["contenturlrule"] => int(0)
            ["meta_title"] => string(68) "藝源AI智能名片_名片小程序_智能名片_讓銷售更簡單"
            ["meta_keywords"] => string(97) "藝源AI智能名片,名片小程序,智能名片_讓銷售更簡單,電子名片,二維碼名片"
            ["meta_description"] => string(184) "藝源AI智能名片-讓銷售更簡單。藝源AI智能名片為企業提供名片小程序,智能名片,企業名片,小程序名片,電子名片,二維碼名片等相關的服務。"
            ["category_template"] => string(0) ""
            ["list_template"] => string(0) ""
            ["show_template"] => string(16) "show_page_ai.tpl"
            ["formid"] => string(0) ""
            ["url"] => string(0) ""
            ["target"] => string(0) ""
            ["pri_grade_visit"] => array(0) {
            }
            ["pri_grade_add"] => array(0) {
            }
          }
          ["order"] => string(1) "3"
          ["sethtml"] => string(1) "0"
          ["stat"] => string(1) "2"
          ["flowid"] => string(1) "0"
          ["image_mo"] => string(0) ""
          ["page_num"] => string(1) "0"
          ["wxstat"] => string(1) "0"
          ["scope"] => string(0) ""
          ["modelname"] => NULL
        }
        [4] => array(22) {
          ["id"] => string(3) "201"
          ["siteid"] => string(1) "1"
          ["type"] => string(1) "1"
          ["m_id"] => string(1) "0"
          ["p_id"] => string(2) "96"
          ["name"] => string(12) "版權登記"
          ["thumb"] => string(0) ""
          ["image"] => string(63) "/modules/cms/uploads/recommend/2021/08/04/06814062280145708.jpg"
          ["desc"] => string(0) ""
          ["pdir"] => string(0) ""
          ["dir"] => string(9) "copyright"
          ["url"] => string(0) ""
          ["setting"] => array(15) {
            ["is_html"] => int(1)
            ["content_is_html"] => int(0)
            ["urlrule"] => int(1)
            ["contenturlrule"] => int(0)
            ["meta_title"] => string(0) ""
            ["meta_keywords"] => string(0) ""
            ["meta_description"] => string(0) ""
            ["category_template"] => string(0) ""
            ["list_template"] => string(0) ""
            ["show_template"] => string(23) "show_page_copyright.tpl"
            ["formid"] => string(0) ""
            ["url"] => string(0) ""
            ["target"] => string(0) ""
            ["pri_grade_visit"] => array(0) {
            }
            ["pri_grade_add"] => array(0) {
            }
          }
          ["order"] => string(1) "4"
          ["sethtml"] => string(1) "0"
          ["stat"] => string(1) "2"
          ["flowid"] => string(1) "0"
          ["image_mo"] => string(63) "/modules/cms/uploads/recommend/2021/08/04/06814063838873717.jpg"
          ["page_num"] => string(1) "0"
          ["wxstat"] => string(1) "0"
          ["scope"] => string(0) ""
          ["modelname"] => NULL
        }
        [5] => array(22) {
          ["id"] => string(3) "203"
          ["siteid"] => string(1) "1"
          ["type"] => string(1) "1"
          ["m_id"] => string(1) "0"
          ["p_id"] => string(2) "96"
          ["name"] => string(12) "商標注冊"
          ["thumb"] => string(0) ""
          ["image"] => string(63) "/modules/cms/uploads/recommend/2021/08/03/06813359170749750.jpg"
          ["desc"] => string(0) ""
          ["pdir"] => string(0) ""
          ["dir"] => string(9) "trademark"
          ["url"] => string(0) ""
          ["setting"] => array(15) {
            ["is_html"] => int(1)
            ["content_is_html"] => int(0)
            ["urlrule"] => int(1)
            ["contenturlrule"] => int(0)
            ["meta_title"] => string(131) "商標注冊_商標注冊流程_商標注冊流程及費用_西安商標注冊_西安商標注冊代理-「源知果」藝源科技"
            ["meta_keywords"] => string(103) "商標注冊,商標注冊流程,商標注冊流程及費用,西安商標注冊,西安商標注冊代理"
            ["meta_description"] => string(182) "「源知果」西安提供代理版權登記,代理商標注冊,代理專利申請,代理企業貫標,代理高新技術企業認定的服務;咨詢電話:13325455411。"
            ["category_template"] => string(0) ""
            ["list_template"] => string(0) ""
            ["show_template"] => string(23) "show_page_trademark.tpl"
            ["formid"] => string(0) ""
            ["url"] => string(0) ""
            ["target"] => string(0) ""
            ["pri_grade_visit"] => array(0) {
            }
            ["pri_grade_add"] => array(0) {
            }
          }
          ["order"] => string(1) "5"
          ["sethtml"] => string(1) "0"
          ["stat"] => string(1) "2"
          ["flowid"] => string(1) "0"
          ["image_mo"] => string(63) "/modules/cms/uploads/recommend/2019/06/11/06135617157272716.png"
          ["page_num"] => string(1) "0"
          ["wxstat"] => string(1) "0"
          ["scope"] => string(0) ""
          ["modelname"] => NULL
        }
        [6] => array(22) {
          ["id"] => string(3) "205"
          ["siteid"] => string(1) "1"
          ["type"] => string(1) "1"
          ["m_id"] => string(1) "0"
          ["p_id"] => string(2) "96"
          ["name"] => string(12) "網站建設"
          ["thumb"] => string(0) ""
          ["image"] => string(63) "/modules/cms/uploads/recommend/2019/06/21/06144566585327511.jpg"
          ["desc"] => string(149) "節約IT成本/降低運維成本/網站安全穩定/不滿意全額退款|節約IT成本/降低運維成本/網站安全穩定/不滿意全額退款"
          ["pdir"] => string(0) ""
          ["dir"] => string(7) "website"
          ["url"] => string(0) ""
          ["setting"] => array(15) {
            ["is_html"] => int(1)
            ["content_is_html"] => int(0)
            ["urlrule"] => int(1)
            ["contenturlrule"] => int(0)
            ["meta_title"] => string(80) "西安商城網站建設_政府網站建設_學校網站建設就選藝源科技"
            ["meta_keywords"] => string(113) "西安網站建設,西安網絡公司,西安網頁設計,商城網站建設,政府網站建設,學校網站建設"
            ["meta_description"] => string(248) "「藝源科技」是西安一家專業的西安商城網站建設,政府網站建設,學校網站建設的網絡公司,咨詢電話:029-88810146/150 9401 9029。公司擁有10年實踐經驗,為您提供一條龍的互聯網應用解決方案。"
            ["category_template"] => string(0) ""
            ["list_template"] => string(0) ""
            ["show_template"] => string(21) "show_page_website.tpl"
            ["formid"] => string(0) ""
            ["url"] => string(0) ""
            ["target"] => string(0) ""
            ["pri_grade_visit"] => array(0) {
            }
            ["pri_grade_add"] => array(0) {
            }
          }
          ["order"] => string(1) "6"
          ["sethtml"] => string(1) "0"
          ["stat"] => string(1) "2"
          ["flowid"] => string(1) "0"
          ["image_mo"] => string(63) "/modules/cms/uploads/recommend/2019/06/24/06146855992801864.jpg"
          ["page_num"] => string(1) "0"
          ["wxstat"] => string(1) "0"
          ["scope"] => string(0) ""
          ["modelname"] => NULL
        }
        [7] => array(22) {
          ["id"] => string(3) "208"
          ["siteid"] => string(1) "1"
          ["type"] => string(1) "2"
          ["m_id"] => string(1) "0"
          ["p_id"] => string(2) "96"
          ["name"] => string(15) "云服務平臺"
          ["thumb"] => string(0) ""
          ["image"] => string(0) ""
          ["desc"] => string(0) ""
          ["pdir"] => string(0) ""
          ["dir"] => string(0) ""
          ["url"] => string(0) ""
          ["setting"] => array(15) {
            ["is_html"] => int(0)
            ["content_is_html"] => int(0)
            ["urlrule"] => int(0)
            ["contenturlrule"] => int(0)
            ["meta_title"] => string(0) ""
            ["meta_keywords"] => string(0) ""
            ["meta_description"] => string(0) ""
            ["category_template"] => string(0) ""
            ["list_template"] => string(0) ""
            ["show_template"] => string(0) ""
            ["formid"] => string(0) ""
            ["url"] => string(21) "http://www.qulvkj.com"
            ["target"] => string(6) "_blank"
            ["pri_grade_visit"] => array(0) {
            }
            ["pri_grade_add"] => array(0) {
            }
          }
          ["order"] => string(1) "7"
          ["sethtml"] => string(1) "0"
          ["stat"] => string(1) "2"
          ["flowid"] => string(1) "0"
          ["image_mo"] => string(0) ""
          ["page_num"] => string(1) "0"
          ["wxstat"] => string(1) "0"
          ["scope"] => string(0) ""
          ["modelname"] => NULL
        }
        [8] => array(22) {
          ["id"] => string(3) "202"
          ["siteid"] => string(1) "1"
          ["type"] => string(1) "1"
          ["m_id"] => string(1) "0"
          ["p_id"] => string(2) "96"
          ["name"] => string(9) "SEO優化"
          ["thumb"] => string(0) ""
          ["image"] => string(63) "/modules/cms/uploads/recommend/2021/08/03/06813061683398516.jpg"
          ["desc"] => string(0) ""
          ["pdir"] => string(0) ""
          ["dir"] => string(3) "seo"
          ["url"] => string(0) ""
          ["setting"] => array(15) {
            ["is_html"] => int(1)
            ["content_is_html"] => int(0)
            ["urlrule"] => int(1)
            ["contenturlrule"] => int(0)
            ["meta_title"] => string(90) "【西安SEO優化_西安網站優化_關鍵詞排名優化】-SEO優化公司藝源科技"
            ["meta_keywords"] => string(81) "西安SEO優化,西安SEO優化公司,西安網站優化,西安網站優化公司"
            ["meta_description"] => string(244) "藝源科技(yysweb.com),專注為企業提供百度等搜索引擎整站SEO優化服務,針對不同行業、網站情況給出不同策略、報價和SEO建議;是您值得信賴的seo診斷、顧問咨詢等云SEO技術服務外包商。"
            ["category_template"] => string(0) ""
            ["list_template"] => string(0) ""
            ["show_template"] => string(17) "show_page_seo.tpl"
            ["formid"] => string(0) ""
            ["url"] => string(0) ""
            ["target"] => string(0) ""
            ["pri_grade_visit"] => array(0) {
            }
            ["pri_grade_add"] => array(0) {
            }
          }
          ["order"] => string(1) "8"
          ["sethtml"] => string(1) "0"
          ["stat"] => string(1) "2"
          ["flowid"] => string(1) "0"
          ["image_mo"] => string(63) "/modules/cms/uploads/recommend/2021/08/03/06813062712033401.jpg"
          ["page_num"] => string(1) "0"
          ["wxstat"] => string(1) "0"
          ["scope"] => string(0) ""
          ["modelname"] => NULL
        }
      }
    }
    
    				
    當前位置: 首頁 > 售后 > 藝源智庫
    阿里實戰案例!從一次小型用戶訪談中學到的四個親身經驗
    時間:2019-06-09 09:18:16
    文章發布:李陽
    原創作者:未知
    來源:互聯網

    數據很差的功能,可否輕易被下線?新產品的用戶研究時,demo 要做到什么程度?用戶對產品的認知與我們完全不同…… 今天這篇好文,是從阿里一次正規專業的用戶訪談中總結的設計經驗,很多觀點會顛覆你對用戶訪談的固有印象,一起來看看。

    “是我的需求,還是用戶的需求?”——這是我問自己多的一個問題。

    當真正轉變為從業者后,我才發現自己漸漸遠離了用戶這個群體,平時做設計更多依賴的是業務、邏輯、數據,以及我自己的經驗和判斷。雖然在學校的時候看過很多諸如《About Face》等用戶體驗設計的書,了解常用的用戶研究方法和手段、發過問卷也采訪過潛在用戶,但當真正將用戶型產品原型推向用戶做面對面訪談時,才發現有時設計思考真的走了彎路。

    今天是我職業生涯第一次參與正規、專業的用戶訪談,主題是我們正在設計的一款創新性產品。其實在用戶訪談之前,我作為交互設計師與產品經理、開發同學也進行過諸多次深入地討論。在這個過程中,我們內部首先明確了一些產品原則,并且通過數據找到了當前產品中的一些問題,并希望拓寬產品思路。開始我憑借這些原則,雖然帶著迷茫,卻也抱著可以一試的心情持續輸出了幾份褒貶不一設計稿。然而,在用戶訪談之后,我的諸多想法都已被推翻。

    阿里實戰案例!從一次小型用戶訪談中學到的四個親身經驗-藝源科技

    以這次訪談為中心,簡單談談我的收獲:


    只有幾個人的訪談,是否能獲得足夠的事實并作為產品規劃依據?

    開始我對用研訪談并沒有抱太大的期望,覺得個位數的座談會即便得出了什么結論也沒辦法代表大眾用戶的訴求。實際上,通過用研同學一步步地深挖,我們可以從少數用戶身上發掘出很多有價值的信息。

    由于平時總是思考同一件事,我們非常容易陷入思維定勢,難以跳出現有的圈子。我會發現,一件在我看來非常直觀的事,所有被訪談的用戶都表示不能理解、無法預期,讓我大為吃驚。也是被訪談用戶集體認可的一件事并不能作為大眾的意見,但如果他們都不能理解一件事,恐怕真的要斟酌一下了。

    并不為了管中窺豹,訪談中的用戶是第一次接觸到你的項目原型,并且他們是脫離從業者的真正產品使用者,從中我們可以得到非常多新的思路。


    數據很差的功能,可否輕易被下線?

    也許看到這個問題你會毫不猶豫地回答“否”,但當面臨新功能上線、舊頁面改版時,我們非常容易根據數據去做判斷。一個功能在同類產品中數據差,點擊率不高、轉化率也不高、客單價還低,那我們自然會先選擇將它下線。但通過這次訪談和用研同學反饋的以往案例我知道,即便數據非常差的功能貿然下線也常會引起大量的用戶投訴。尤其是體量大的平臺型產品,再爛的功能也有人用,所以轉型、創新才會這么困難。

    當然,這不是說不允許挑戰用戶習慣或開拓新思路,只是在做產品設計時一定要非常慎重。如果你的新功能并不一定能為用戶帶來明確的利益,那么可以通過一些委婉地方式來測試,而不是直截了當地干掉別的功能(分桶測試也是一個非常好的手段)。

    阿里實戰案例!從一次小型用戶訪談中學到的四個親身經驗-藝源科技


    新產品的用戶研究時,demo 要做到什么程度?

    答案很簡單,要做到跟真正上線產品一樣的詳細程度。本次訪談時展示了幾個demo,分別有產品經理級的真·原型稿,有稍作設計的交互稿,也有精心打造的視覺稿。盡管用研同學反復強調請大家只關注內容、框架而不要過分在意外在視覺,但我發現這幾乎是一件不可能的事——人就是喜歡精美的東西。

    并且要注意,設計稿里的每一個字、每一張圖、每一個按鈕都使用真實的數據。隨意寫的任何一個字都會對用戶訪談產生極大的干擾,這次就遇到好幾次用戶盯著幾個我隨意為之的設計點糾纏不休。另外,拿設計稿投影在屏幕上和放在手里真正把玩又完全是兩種體驗,這次因為時間有限沒有做可交互原型給用戶體驗也是我的失職和遺憾。


    巨大的個體差異

    用戶是男是女、年芳幾何、程序員還是設計師,都會對訪談結果造成巨大的影響。在很多男用戶眼中,淘寶天貓就應該改成百度那樣只留一個搜索框,他們常常難以忍受混排的頁面,追求極簡和效率;而女用戶則對混亂的忍耐成都非常高,更愿意以“逛”的身份在產品中傲游,追求產品豐富度和可玩性。

    有些差別也許以前我們也猜想過,比如男女、比如職業,但當真的參與用戶訪談時我才深刻理解這種差距是多么的大。每個人對產品的理解都不盡相同,訴求和忍耐力也差異很大,要在其中提煉出共通的屬性,真的很難。

    阿里實戰案例!從一次小型用戶訪談中學到的四個親身經驗-藝源科技


    用戶對產品的認知與我們完全不同

    這個點很有意思。有些我認為理所應當的、大眾都需求的設計,用戶卻毫不在意甚至從未發現過;有些線上產品明明沒有的功能,用戶在訪談時卻會說出來,認為自己以前使用過;連我們設計師都沒有注意到的點,用戶卻記憶非常深刻。

    可以想象,在這樣一個小場景的訪談中就遇到了這種認知差異,擴展到全平臺的話,用戶眼中的產品真的和我們所理解的一樣嗎?我們拼命強調、突出的內容,又真的是用戶所care的嗎?真的未必。

    不管怎樣,這次參與訪談令我受益匪淺。除了產品設計本身的收獲以外,也了解到許多訪談時要注意的問題(比如做高保真設計稿,避免誤導用戶)。未來的職業生涯中,一定要多多接觸用戶、了解用戶,把“我想要”變成“用戶想要”,把需求還給用戶自身,杜絕拍腦袋、想當然的設計過程。
    這樣,才能算是一個稱職的“用戶體驗設計師”。

    小程序開發
    標簽: 用戶體驗 用戶流程 用戶研究 用戶訪談 經驗分享
    *版權申明:本站部分文章由藝源科技收集整理,不代表我們的觀點。如果這篇轉載侵犯您的版權,請及時聯系我們刪除!
    為您推薦
    最新文章
    掃碼加他,免費獲取方案
    久久青草费线频观看地址_少妇久久久久久久久久_亚洲欧洲自拍拍偷午夜色_国产sm重味一区二区三区
    <option id="uausy"></option>
  • <li id="uausy"></li>